Built for every visitor.
We want every prospective customer, employee, partner, and auditor to be able to read, navigate, and act on this site — regardless of assistive technology in use.
Last reviewed · May 2026
01 · Commitment
Our conformance target
Avalon Web Services targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across avalonweb.services. WCAG 2.1 AA aligns with U.S. federal procurement expectations under Section 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA) Title III as currently interpreted.
We treat accessibility as part of the engineering definition of done. New page templates are reviewed against WCAG 2.1 AA criteria — semantic structure, color contrast, focus visibility, keyboard reachability, alternative text, and assistive-technology compatibility — before they ship.
02 · Measures we take
How we get there
Semantic HTML for headings, lists, landmarks, and form controls. ARIA only where native semantics fall short. Visible focus indicators on every interactive element. A color palette tuned for AA contrast on body and interactive text.
Keyboard-first navigation: every link, button, and form field is reachable and operable without a pointing device. Form errors are announced to assistive technology, not just rendered visually. Motion-reduced experiences honor the prefers-reduced-motion media query.
03 · Known limitations
What we haven't fixed yet
No commitment is credible without an honest gap list. As of the date above, the following are known limitations we are tracking to remediate:
- Decorative third-party badges and partner marks may lack long-form descriptions; we are working with partners on accessible alternates.
- Embedded PDFs (resource downloads) are not yet uniformly tagged for screen readers. We tag new PDFs as they are published and are migrating older assets.
- Some animated reveal effects rely on
prefers-reduced-motiondetection; users without that preference set still receive motion. We may move to a site-level reduced-motion toggle.
04 · Reporting a barrier
If something doesn't work for you
Email sales@avalonweb.services with the URL, the assistive technology in use (if any), a description of the barrier, and any screenshots or screen-reader output that help us reproduce it. We acknowledge within one business day and provide a written response within ten business days with either a fix or a documented remediation plan.
If we cannot make a specific page or function accessible, we will provide the equivalent information through an alternative channel — typically email or a 30-minute walkthrough call.
05 · Formal standards
What we conform to
Standard: Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Tested with: NVDA (Windows), VoiceOver (macOS / iOS), TalkBack (Android), and keyboard-only navigation across the current versions of Chrome, Edge, Firefox, and Safari.
Last review: May 2026. We re-review against the latest WCAG version at least annually and when major template changes ship.
